Return Policy

At G2G Technologies, we strive to provide exceptional services to our customers. If you are not completely satisfied with our services or products, we are here to help. Please read through our Return & Refund Policy for information on how we process returns and refunds for services or products purchased through our website.

1. Refund Policy for Services

Since our business primarily offers services such as digital marketing, IT consulting, software development, and custom solutions, we do not offer refunds once a service has been provided or completed. However, we understand that there might be exceptional circumstances, and we may evaluate refund requests on a case-by-case basis.

Eligibility for Refund:

• If the service has not been delivered or initiated.
• If the service provided does not meet the agreed-upon terms as outlined in the service contract.
• Refund requests must be made within 7 days of the initial service request or payment.

To request a refund or discuss any concerns, please contact us at g2gtechnologies@gmail.com or 8220627777.

2. Refund Policy for Products

If G2G Technologies sells physical products (such as hardware, accessories, or software), the following conditions will apply:

Return Eligibility:

• The product must be in unused and unopened condition.
• The product must be returned within 7 days of receipt.
• The original packaging, tags, and receipt must be included in the return.

Non-Returnable Products:

• Customized or personalized products.
• Software licenses or digital products that have been activated or downloaded.
• Services rendered and completed (as described in our service policy above).

Process for Returns and Refunds:

1. Contact us at g2gtechnologies@gmail.com or 8220627777 to initiate the return process.
2. Provide your order number and a reason for the return.
3. Once the return is approved, we will provide instructions on how to return the product.
4. Once we receive the returned product, we will inspect it for damage or use.
5. If the product is eligible for a refund, we will process the refund to your original payment method within 7-10 business days.

3. Partial Refunds or Discounts

In some cases, we may offer a partial refund or discount for the following reasons:

• A portion of the service was delivered, but not as per the original agreement.
• The product has minor issues but is still functional (e.g., open-box items, scratched but not damaged).

4. Cancellation Policy

You may cancel a service request or order before it is initiated. If you cancel after work has begun or the product has been shipped, we may charge you for the work or costs already incurred.

To cancel a service request, contact us as soon as possible at g2gtechnologies@gmail.com or 8220627777.

5. How to Contact Us for Refunds and Returns

If you have any questions regarding our Return & Refund Policy, or would like to initiate a return or request a refund, please reach out to our customer support team:

g2gtechnologies@gmail.com
+91 82206 27777
No.70, 7th Street Perumalpuram Main Road,
Palayamkottai-627007, Tirunelveli, India
Mon – Sat From 9.00 Hrs till 18.00 Hrs

6. Exclusions

This policy does not apply to:

• Services that have been provided fully.
• Products that have been damaged due to misuse or mishandling by the customer.
• Digital products or downloadable content after purchase or activation.